On Thursday, February 20th, VtPHA hosted a webinar that explored the University of Vermont Health Network’s journey to address hair care equity in the healthcare setting.
A copy of the presentation can be found here, and a a full recording of the Webinar follows immediately below. Thank you to our fantastic presenters for both sharing their story and championing an important initiative at UVM’s Medical Center.
Webinar Description
Hair care equity projects are not new; however, implementing one at a medical center in a rural, predominately white state offered some unique challenges and opportunities. Building on a model from Nationwide Children’s Hospital, this employee-led initiative overcame systemic racism, funding instability, and the bureaucracy that comes with navigating a large multifaceted organization. Through a process of deep learning and relationship building, the Hair Care Equity Project was launched at the University of Vermont Medical Center in summer 2023 with initial product launch in February 2024.
Presenters

Geera Demers, MPA, CPHQ, PMP (she/her) – serves as the University of Vermont Medical Center’s Director of Diversity, Equity, and Inclusion (DEI) for Employee Experience and Education. With a rich background in healthcare, Geera excels in facilitating trainings, program management, health administration, quality improvement, and strategic planning. In her current role, she advises employees on DEI-related issues, supports leaders in managing diverse teams, and resolving cultural conflicts. She also guides the implementation of inclusive practices and policies, fostering a supportive work environment. Additionally, Geera develops and delivers DEI trainings to enhance knowledge, cultivate a positive culture, and improve employee retention.
Before moving to Vermont, Geera worked in New York City as the Program Manager for the Cancer Prevention Program at New York-Presbyterian Hospital (NYP), organizing cancer screenings and educational events. In her role as the research project coordinator at Memorial Sloan-Kettering Cancer Center, she coordinated research for multi-institutional and international clinical trials.

Kristin Fontaine, MPH (she/her) – has been with the University of Vermont Health Network for the past 12 years in several different roles. Currently she serves as the Health Equity and Community Access Supervisor where she has helped to spearhead many health equity-related quality improvement initiatives including the Hair Care Equity Project and the Immigrant Health Initiative. Prior to this, Kristin worked for Planned Parenthood of Northern New England for 10 years focusing on health center operations, staff training, and community education.

Vanessa Rose (she/her) – is a healthcare professional, currently serving as Executive Assistant to the Chief Medical Officer team and co-chair of the Black Experience Council at the University of Vermont Medical Center. Passionate about equity and inclusion, Vanessa blends her clinical and operational experience to enhance workflows and foster belonging. In her spare time, she enjoys reading, creating art, spending time in nature, and relaxing with her husband Joe and their hound dog Elvis.
This is a good intervention for patient care!